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Privacy Policy

Effective date: 18 June 2026

Volmeris, Inc. ("Volmeris", "we", "us", or "our") operates the volmeris.com website and the Volmeris commerce platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Service.

Information we collect

We may collect the following types of information:

  • Account information — name, email address, and password when you create an account.
  • Billing information — payment details are collected and processed by our payment processor, Stripe. We do not store full card numbers on our servers.
  • Usage data — pages visited, features used, browser type, IP address, and referring URLs.
  • Storefront data — product listings, orders, and customer information that operators and merchants manage through the platform.

How we use your information

We use the information we collect to:

  • Provide, maintain, and improve the Service.
  • Process transactions and send related information (confirmations, invoices).
  • Send administrative messages, security alerts, and support communications.
  • Monitor and analyse usage trends to improve user experience.
  • Detect, prevent, and address fraud or technical issues.

Cookies and tracking

We use essential cookies to keep you signed in and remember your preferences. We may also use analytics cookies to understand how visitors interact with our website. You can control cookie preferences through your browser settings.

Third-party services

We share information with the following categories of third-party providers:

  • Stripe — for payment processing. Stripe's privacy policy governs their use of your payment data.
  • Cloudflare — for hosting, CDN, and security services. Request metadata may be processed by Cloudflare's network.
  • Resend — for transactional email delivery. Email addresses and message content are shared to deliver notifications.

We do not sell your personal information to third parties.

Data retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you close your account, we will delete or anonymise your data within 90 days, except where retention is required by law or for legitimate business purposes (such as resolving disputes or enforcing agreements).

Data security

We implement industry-standard security measures including encryption in transit (TLS), scoped database access, and tenant isolation to protect your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data.
  • Object to or restrict certain processing activities.
  • Request a portable copy of your data.

To exercise any of these rights, please contact us at [email protected].

Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the effective date. We encourage you to review this page periodically.

Contact

If you have questions about this Privacy Policy, please contact us at [email protected].